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Latest News

Search Facility !
Dont forget. Once you have selected a poroduct category you can search by hitting Ctrl F !...
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Posted: 18/02/2010

Dont Forget HEALTH CHECK!
Polite Notice to all Assessors. Please remember if you are preparing a quotation which involves us supplying software to be installed on a students Laptop/Desktop, which was not supplied by MKC, you must include a HEALTH CHECK. This is the first item listed under SOFTWARE....
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Posted: 06/02/2010

New Quotation Format!
Just to let everyone know that from March 1st all quotes done either via this web site or via MKC direct will conform to SFE/QAG suppliers template. This means you will able to "past" the quote straight into your report without any other manipulation. ...
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Posted: 04/02/2010

Commitment to the Assessor/Access Centre.
We are only too aware that changes to the DSA process is having a major impact on everyone including the assessor. Our aim is to make the life of assessors just that little bit easier by ensuring that we offer a second to none DSA quotation service. Quotations are available via our brand new web sit...
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Posted: 18/10/2009

Commitment to the Student.
Our main aim is to ensure that the whole process is as painless as possible for the student. We are fully aware that this can be a very stressful time. Our staff will always strive to handle both the order process and the on-going support in a caring, sympathetic manner. ...
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Posted: 14/10/2009


Support
Student Support

STUDENT SUPPORT

Our friendly and experienced support team is on hand to help you whatever the reason and we pride ourselves in offering an informative solution to all of our students.

Unfortunately from time to time computer equipment goes wrong and we understand the need for a fast and accurate response to ensure that your study time is not affected too much. Through our experiences we know that although a computer isn't performing as well as it needs to be it may not actually be faulty. At MKC Computers we aim to provide information and help to prevent the most common reported problems. By using in-depth guides where possible and remote support sessions we hope to be able to help you so that issues that can sometimes appear to be faults can be easily rectified so that your studies can continue. Our support staff are always happy to help you identify what went wrong and guide you so that further interruptions can be avoided in the future.

However, sometimes computers do need to be repaired. This can either be through a fault that has developed where the hardware has malfunctioned, or more commonly the software on your system is not responding the way it should. If this is the case we can still help and contacting us for support is easy. You can telephone 0345 257 0100 to speak directly to one of our trained, friendly support technicians who can guide you through your technical problems or email your support enquiry to dsasupport@mkccomputers.co.uk and we will call you the same day. For more support information, frequently asked questions (FAQ) and download guides please click here.


DSA SupportPARTNER SUPPORT

If you are an authorised MKC Installation Partner or Trainer please LogIn here